Here's the second installment of Fresh Eyes!
Clean Campus! - The Church we visited was extremely neat and tidy. I noticed that they had put quite some effort into making their facility look clean. I led worship at a conference here a few years ago. I noticed that since then they've re-done their staging and lighting which made for a cleaner look.
I'm Lost - However, as clean as it was, it surprised us to note that there was absolutely no signage to speak of! As we walked up to the sanctuary, despite the fact that I'd been here before, we weren't quite sure where to go. And on top of that, there were no greeters to help us find our way.
Granted, we were 10 minutes early so maybe we missed the greeting party, but most first time guests will probably be 10-15 minutes early. The worst part was that we walked by numerous people, even staff members and not one of them said 'hi'. hmmm...
I hope we never lose the concern that we have for the first-time guest.
What are you doing to make your guests feel welcome?